AI Jev classifies customer reviews
Classify customer reviews as positive, neutral, negative, or mixed. Compare sentiment probabilities to understand feedback on your product or service.
Free preview limits apply. Sign in to use your credits and keep a decision history.
Your next decision starts here.
Add context above, or try an example to get started.
From context to a clear next step
Describe the situation
Paste a message, a task, or the facts that matter.
Define the decision
Use a ready-made question or choose your own outcomes.
Read the signals
Compare probabilities and confidence before you act.
What can you use it for?
- Organize product reviews by customer sentiment.
- Identify mixed feedback that contains both praise and criticism.
- Use the decisions API to add review classification to your app.
Try it with this context
The app is easy to use and the reports save me hours every week, but it crashes when I export larger files and support has been slow to respond.
Use an exampleA Jev API example for your next integration
Call the iajev REST API with cURL. Receive a choice, probabilities, and confidence as JSON.
curl https://iajev.com/api/v1/decisions/run \
-H 'Authorization: Bearer YOUR_API_KEY' \
-H 'Idempotency-Key: YOUR_UNIQUE_REQUEST_ID' \
-H 'Content-Type: application/json' \
--data '{
"state": {
"message": "The app is easy to use and the reports save me hours every week, but it crashes when I export larger files and support has been slow to respond."
},
"decision": {
"type": "choice",
"question": "What sentiment does this customer review express?",
"choices": [
"Positive",
"Neutral",
"Negative",
"Mixed"
]
}
}'A few useful answers
How do I use this AI Jev tool?
Paste your context, review the question “What sentiment does this customer review express?”, and run a decision. Customize the choices to match your workflow.
What do the probabilities mean?
They show the relative likelihood of each choice given your input. Confidence is a separate estimate of certainty. Neither is a guarantee that a decision is correct.
Can I compare two versions of my input?
Yes. Edit your context and run the same question again. The result shows how each probability changed. Changing the question or choices starts a new comparison.