AI Jev classifies support tickets
Find the right team for an incoming support request. Compare billing, technical, sales, and fraud probabilities before routing it.
Free preview limits apply. Sign in to use your credits and keep a decision history.
Your next decision starts here.
Add context above, or try an example to get started.
From context to a clear next step
Describe the situation
Paste a message, a task, or the facts that matter.
Define the decision
Use a ready-made question or choose your own outcomes.
Read the signals
Compare probabilities and confidence before you act.
What can you use it for?
- Triage a shared support inbox.
- Identify requests that need a second opinion.
- Compare how account context changes routing.
Try it with this context
I was charged twice for my subscription last month and still haven't received a refund.
Use an exampleA Jev API example for your next integration
Call the iajev REST API with cURL. Receive a choice, probabilities, and confidence as JSON.
curl https://iajev.com/api/v1/decisions/run \
-H 'Authorization: Bearer YOUR_API_KEY' \
-H 'Idempotency-Key: YOUR_UNIQUE_REQUEST_ID' \
-H 'Content-Type: application/json' \
--data '{
"state": {
"message": "I was charged twice for my subscription last month and still haven'\''t received a refund.",
"plan": "pro",
"country": "US"
},
"decision": {
"type": "choice",
"question": "Which team should handle this request?",
"choices": [
"Billing",
"Technical",
"Sales",
"Fraud"
]
}
}'A few useful answers
How do I use this AI Jev tool?
Paste your context, review the question “Which team should handle this request?”, and run a decision. Customize the choices to match your workflow.
What do the probabilities mean?
They show the relative likelihood of each choice given your input. Confidence is a separate estimate of certainty. Neither is a guarantee that a decision is correct.
Can I compare two versions of my input?
Yes. Edit your context and run the same question again. The result shows how each probability changed. Changing the question or choices starts a new comparison.